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Improve your competitive edge

From: Robin Mangold

I was watching an episode of 3rd Rock from the Sun on Netflix the other day. They were doing a spoof on Sex and the City with the obligatory scene with a curly haired, blonde woman typing on her computer. And I couldn’t help but wonder... haha, I’m just kidding. Actually the scene just reminded me that it has been a long time since I posted on this blog.

Since my last post so much has happened. RoomChecker has undergone some significant changes. We have added time tracking, performance scoring and guest satisfaction tracking. We’ll start adding multiple languages soon.

But RoomChecker is not just a sum of its features. Most importantly it is about how quality can be improved. I know whether or not I use a business app long-term is really dependent on how effectively the app can improve processes, reduce costs or increase revenue. With this in mind, we designed RoomChecker to help our customer do all of those things.

Mobile room inspections improve processes by storing data, sending automatic notifications and providing reports. This new technology creates a standard that can be followed day after day with new and existing staff members. All inspections can be done exactly the same way regardless of who is doing the inspection allowing you to have consistent quality that your guests will notice.

With RoomChecker, you can keep track of your open issues. The app can help you resolve issues quickly and also ensure that no issues are missed.

Some large hotels are now using their own apps to collect key data points. Room inspections are done on mobile devices and guests can download an app to communicate directly with the hotel. The thing is, there is really no reason why all hotels couldn’t do this with RoomChecker.

We designed RoomChecker to fill a need and help customers use their data to their advantage. Now any size hotel can use the app to compete with the big chains on the same level using the same technology at a fraction of the cost.

When you electronically store inspection data and performance scoring with RoomChecker, you open up lots of possibilities you wouldn’t have otherwise. The data will show you trends so you can take corrective action quickly. You can also see room, item and staff performance over time. Managing your staff is much easier when you have clear data supporting your advancement and training efforts.

How are you doing your room inspections today? I’d love to hear your story. Send me a message at rmangold@qmetrixgroup.com.


Keep watching our page. Soon we will announce an enhancement that will give you another competitive edge.
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